Charles Edward strive to deliver quality above and beyond what we are expected to do.
We believe the management and delivery of quality starts at the first design workshop through to the final craftsmanship of the install and beyond. The level of detail and our vision of how a space will be created or transformed from the concept design to a crisp finish is what makes Charles Edward best equipped to deliver your highest quality schemes.
Itís about pride, itís standing there alongside the entire client team at the end of the project being proud of what we have delivered.
The approach and key to success is to understand each of the design and build stages and how they add to the completed project. The delivery and on-site methodology we use to create quality environments is through visual observations, benchmarking standards, daily supply chain briefings recording and reporting progress throughout all stages of the project.
To succeed in driving quality into our projects we approach with a very clear strategy:
- Honing in on a clientís objectives – ensures expectations are managed and that the team never lose sight of their delivery goal
- Completion on time Ė great programme management creates a quality culture
- Snag free completion Ė this facilitates our clients prompt use of the space and a smoother handover
Furthermore as an ISO 90001 accredited organisation we take our approach to quality assurance very seriously. To support each and every project team our Quality Manager is responsible for facilitating and reviewing the implementation of the quality management system and all quality control processes for the project so that each and every journey with us feels consistent and well managed.
In addition, during the design stages the Charles Edward design team will be accountable for managing and monitoring the design deliverables ensuring that they are appropriate and satisfy client and end user requirements, whilst providing sufficient information to facilitate procurement and construction activities.